sales leadership

what is sales leadership?
i just want to know some facts about sales leadership. it does not have to be very detailed just introductory. i am from a very poor section of the world so i don’t any access to book or any good referance matterials. so i just hope some one give me some answer in good will, please. its very important for me.
At some point most people understand that the key to the successful implementation of a sales process is fully dependent on the support and commitment of the sales management team. Unfortunately, many of the managers ultimately charged with the implementation of the company’s sales process are unable to teach or coach others how to sell successfully because the managers may have very likely been promoted without ever having learned a process, or at least one that they consciously followed, so they have difficulty articulating and teaching any process to their direct reports.
Experience has proven that if the sales leadership team does not have the process management knowledge or is not able to execute the sales management skills to reinforce CustomerCentric SellingĀ® skills & behaviors in their people after they have been trained in the new methodology, the actual value realized from the training investment is greatly reduced because process usage can decrease dramatically without reinforcement and practice.
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http://www.customercentricsystems.com/services/salesProcess.asp







